Customer Care Home

We’re here to help, our customer care team is ready to assist you with any questions or concerns.

Use the menu on the left to find out answers to commonly-asked questions about ordering contact lenses or finding your prescription.

If you need more help you can contact us by phone, live chat, email or fill out the form below. We look forward to hearing from you!

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Contact BJ's Optical

    Customer care specialists are available Monday through Friday 8:30am - 6:30pm Saturday & Sunday 10:00am - 6:30pm EST

    Contacts Customer Care
  • 1-888-536-7776
  • Chat live - Contact Lense Support
  • Eyeglasses Customer Care
  • 1-866-435-7111

Online contact lens sales are prohibited in Arkansas, Hawaii, Vermont, and Rhode Island.